Knowledge Base Information Sharing System(KBISS) is a strategic initiative designed to establish a comprehensive and user-friendly knowledge management platform within our organization. This system will serve as a centralized repository ****for storing, organizing, and accessing critical information, fostering collaboration, and enhancing the overall efficiency of knowledge-sharing processes across teams.
As the UX Designer, I led the end-to-end design effort for the KBISS platform, ensuring that complex operational workflows were translated into a clear and usable interface. My responsibilities spanned research, design, and cross-team collaboration to align the tool with business goals and user needs.